CGC TERMS & CONDITIONS

 

AGREEING TO USE OUR SERVICES IS AGREEING TO ALL POINTS BELOW

 

KIRBY’S COMIC ART ARE NOT RESPONSIBLE FOR ANY GRADES DETERMINED BY THE SERVICES OF CGC. WE DO NOT GUARANTEE ANY GRADES OR PROVIDE GRADING EXPECTATIONS OR ESTIMATIONS. ALL GRADES ARE DETERMINED BY CGC. REFUNDS ARE NOT ACCEPTED FOR ANY GRADES BELOW EXPECTATIONS.

WE ARE AUTHORIZED CGC DEALERS. OUR DUTY OF SERVICE AND CARE IS TO ENSURE YOUR BOOKS ARE SUBMITTED TO CGC AND RETURNED TO YOU WITH FULL INSURANCE AND SECURITY, WITH THE BEST BESPOKE SERVICE WE CAN OFFER. FROM THE MOMENT WE RECEIVE YOUR BOOK/S IN THE CONDITION YOU SENT THEM, YOU ARE IN SAFE HANDS.

 

WE ONLY SEND BOOK/S VIA THE QUICKEST AND MOST EFFICIENT FAST TRACK CGC SERVICE AT THE COST OF A STANDARD SERVICE TO YOU. THIS MEANS WE SHOULD HAVE YOUR BOOK/S BACK IN HAND FROM CGC AFTER 1-3 WEEKS RATHER THAN 6-8+ WEEKS. THIS IS PRIMARILY TO AVOID SUBMISSION DISRUPTIONS OR MAJOR DELAYS.

 

PLEASE NOTE WHEN SENDING IN YOUR BOOK/S TO ALWAYS PACK WITH CARE. WE ARE NOT RESPONSIBLE FOR ANY BOOK/S ARRIVING DAMAGED TO US. THE SIMPLEST WAY WE RECOMMEND (AT THE VERY LEAST) IS TO PUT YOUR COMIC BOOK/S BETWEEN TWO CARDBOARD PIECES, COVER IN BUBBLEWRAP, AND THEN PACK INSIDE A STURDY COMIC BOOK MAILER. IF YOU ARE SHIPPING FROM OVERSEAS, PLEASE ALSO PUT INSIDE A BOX.

 

IF YOU ARE SUBMITTING YOUR BOOK/S FOR A SIGNATURE SERVICE, YOU MUST PREPARE YOUR BOOK/S WITH A SIGNATURE WINDOW. WE ARE NOT RESPONSIBLE FOR PREPARING YOUR BOOK/S FOR SIGNINGS. IF YOUR BOOK/S ARE NOT PREPARED, A PREPARATION FEE WILL BE APPLIED TO YOUR INVOICE. 

 

WHEN WE RECEIVE YOUR BOOK/S WE WILL EMAIL YOU TO LET YOU KNOW YOUR BOOK/S HAVE ARRIVED SAFELY. WE RECOMMEND THAT YOU ADD OUR EMAIL ADDRESS TO YOUR CONTACTS. WE WILL CHARGE YOU FOR YOUR SUBMISSION/S WHEN YOUR BOOK/S ARE IN OUR HANDS, AND WE WILL ADVISE YOU OF THE TURNAROUND TIME TO EXPECT. YOU ARE ALSO MORE THAN WELCOME TO CHECK THE STATUS OF YOUR SUBMISSION/S AT ANYTIME WITH US BY CONTACTING KIRBYSCOMICART@GMAIL.COM.

 

WE SEND BOOKS TO CGC IN BATCHES TO MAKE THIS AS COST EFFECTIVE FOR OUR CUSTOMERS, TO PROVIDE THE BEST RATES WE POSSIBLY CAN, THEREFORE WE MAY SEND IN A BATCH UP TO THREE WEEKS AFTER YOU SEND YOUR BOOK/S TO US. WE SHIP OVERSEAS TO CGC WITH FULL INSURANCE INCLUDED.

 

IN CASE OF ANY UNFORSEEN DELAYS, WE WILL CONTACT YOU INSTANTLY TO MAKE YOU AWARE OF THE DELAY. EVEN THOUGH WE ALWAYS SEND VIA THE FAST TRACKED SERVICE, WE ARE NOT RESPONSIBLE FOR ANY DELAYS THAT MAY OCCUR AT CGC, AND REFUND REQUESTS ARE NOT ACCEPTED ONCE YOUR BOOK/S ARE IN THE HANDS OF CGC, AS WE PAY CGC FOR THE SERVICE OF YOUR BOOK/S.

 

IF BY ANY RARE, UNFORTUNATE CHANCE WE RECEIVE ANY CGC CASES DAMAGED OR WITH WRONGLY TITLED LABELLING, WE WILL CONTACT CGC TO AMEND THIS SITUATION AND MAKE YOU AWARE ASAP. PLEASE NOTE THAT IF THIS UNFORTUNATE SITUATION OCCURS, ADDED TIME WILL OCCUR TO AMEND THE ISSUE.

 

WE ARE TO RECEIVE FULL PAYMENT BEFORE WE SEND TO CGC. WE ACCEPT PAYMENTS BY PAYPAL, CREDIT CARD, DEBIT CARD, OR BANK TRANSFER. PLEASE NOTE THAT WE ARE TO RECEIVE THE FULL PAYMENT. AN ADDITIONAL 4% OF YOUR TOTAL WILL BE APPLIED FOR ANY PAYPAL PAMENTS, AND 2% OF YOUR TOTAL FOR ANY CARD PAYMENTS.

YOU WILL BE CHARGED AN ADDED AMOUNT FOR YOUR RETURN SHIPMENT. YOU ARE ALSO WELCOME TO USE OUR COMBINED SHIPMENT SERVICE.

 

IF YOU REQUIRE FURTHER INFORMATION, PLEASE FEEL FREE TO CONTACT US: KIRBYSCOMICART@GMAIL.COM

THANK YOU FOR READING,

 

 

ANNABEL KIRBY

KIRBY'S COMIC ART

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